Customer policy · Effective September 10, 2026
We can help with orders, delivery, activation, accounts, and privacy requests.
Email support@snaplink.com. Include your order number when asking about a purchase. Do not email card numbers, passwords, or private device credentials.
For damaged or incorrect goods, include photographs. For activation issues, include the order number and the printed device code, but do not post that code publicly.
Use the same address associated with your order or account when possible. Privacy access or deletion requests may require identity verification.