Customer policy · Effective September 10, 2026
Shipping availability and charges are displayed during checkout.
We ship only to destinations offered in Stripe Checkout. Available services and shipping charges, including free shipping when offered, are displayed before payment.
Hardware may require personalization, programming, and quality checks before shipment. Any delivery date shown is an estimate, not a guarantee.
Tracking is emailed when available. Review the address in Stripe Checkout carefully and contact us immediately if it is incorrect. We cannot guarantee address changes after production or shipment.
Carrier delays may be outside our control. Contact support@snaplink.com if tracking does not update or an order appears lost.